SHIPPING SERVICES

WE ARE SENDING EXCLUSIVELY WITH DHL GO GREEN.

DHL WILL TAKE TWO DELIVERY ATTEMPTS. IF THERE IS NO POSSIBILITY TO HAND OVER THE DELIVERY WITHIN THESE TWO ATTEMPTS , THE PACKAGE WILL BE DEPOSITED AT THE NEXT POSTAGE, 7 BUSINESS DAYS READY FOR YOU TO PICK IT UP. IF YOU DONT MANAGE THE PICKUP THE PACKAGE IS RETURNED TO US AFTERWARDS.


PARCEL TRACKING

WHEN YOUR ORDER SHIPPED, YOU WILL RECEIVE A CONFIRMATION BY E-MAIL AND THE DHL TRACKING NUMBER. PLEASE USE THE LINK IN THIS EMAIL TO FIND FURTHER SHIPPING INFORMATION ON OUR LOGISTICS PARTNER DHL.


SHIPPING

GERMANY

ORDER VALUE UP TO 30 €: 4,90 €

ORDER VALUE FROM 30 €: FREE


EUROPE

INSURED SHIPPING WITH DHL: 14,90 €


INTERNATIONAL

INSURED SHIPPING WITH DHL: 29,90 €


SHIPPING IN NON EU COUNTRIES

IN COUNTRIES SUCH AS Z. GREENLAND OR SWITZERLAND IS CALCULATED WITHOUT VALUE-ADDED TAX. THE DISPLAYED PRICES IN THE SHOP ARE INCL. THE 19% VAT AND THE VALUE-ADDED TAX WILL ONLY BE REMOVED IN THE BASKET. TAXES AND EVTL. ANY CUSTOMS DUTIES SHALL BE BORNE BY THE APPLICABLE CUSTOMS FOPHING OFFICE. FOR FURTHER INFORMATION PLEASE CONTACT THE COMPETENT CUSTOMS OFFICE.


DELIVERY TIME

GERMANY: THE DELIVERY TIME IS 1 - 3 BUSINESS DAYS.

EUROPE: THE DELIVERY TIME IS 3 - 6 BUSINESS DAYS.

INTERNATIONAL: DELIVERY TIME IS 5 - 10 BUSINESS DAYS. THE DELIVERY TIME CAN BE DELAYED BY THE TREATMENT OF THE RESPECTIVE CUSTOMS AUTHORITY!


DHL PACK STATION

WE WILL SEND YOUR ORDER TO A PACKSTATION OF YOUR CHOICE. YOU HELP US VERY WHEN YOU ENTER THE PACKSTATION DATA AS FOLLOWS:

IN THE FIELD "COMPANY", ENTER YOUR PERSONAL 6-9 PRESENT POST NUMBER

IN THE FIELD "ADDRESS" PLEASE ENTER PACKSTATION AND THE CORRESPONDING PACKAGE NUMBER.

IN THE "CITY" AND "POSTCODE" FIELDS, PLEASE ENTER THE CORRESPONDING ADDRESS DATA OF THE PACK STATION.